Help

We are here to support the needs of local businesses, clubs, residents and visitors.

Do you have a question about an aspect of Cootehill or this website?

  • How to list your business or club on this website?
  • Promote your event?
  • How to acquire Certs of Origin or Town Vouchers?
  • Set up a listing on classifieds?
  • How to maintain your page on this website or set up a trading function on your listing?

Whatever your question, we will do our best to support you and answer your queries!

Look through the Frequently Asked Questions section below, submit a query from the Contact Us page or send an email to [email protected]

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Vendor Marketplace Help

About
Below we provide a brief outline of each tab in the backend, vendors dashboard.

Dashboard

About: This is a summary of all activity across your profile.

 

Products

This is a list of all the products and services that you have to sell

Orders

This is a list of all the orders that have been placed via the website to your company

Reports

Here you can get various information on sales, by period and by product

Coupons

Here you add price reduction or special offers

Reviews

Here your can see all the reviews that your customers have submitted about your products and service

Followers

Here is a list of all the people who follow your company something similar to Facebook

Activating Stripe for Vendors

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General

What do I do if I have a technical issue with the website, who do I contact?

If you have a technical issue with the website please visit our contact form and click on the technical query and our website administrators will deal with your query.

Who runs and maintains this website?

This website has been sponsored by Cavan County Council and Department of Rural and Community Development has been championed by Cootehill Chamber of Commerce. The website and support services have been developed by eTownz.

If I have a problem buying from the website, who do I contact?

We recommend you first contact and discuss your issue with the shop owner, you can visit their page on the directory profile and send them a message. If you do not get a response please fill in our contact us form and our website administrator will assist you.

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Directory

I am a business owner in Cootehill, can I be listed on the directory without selling products?

Yes, you can be listed in the directory without selling products on the system.

I represent a local club / group, can we be listed in the directory or sell online and if so how?

This website has been sponsored by Cavan County Council and Rural Affairs and has been championed by Cootehill Chamber of Commerce. The website and support services have been developed by eTownz.

We have a busines that is not located in the town, can we still be listed in the directory?

In general, the focus of this website is for organisations based in Cootehill but there may be some exceptions so please contact us using the contact form.

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Blog / News

I would like to add news to the community blog, how do I do this?

On our contact us page there is a contribution section where you can submit news items for inclusion on the website.

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Noticeboard

I would like to submit an item to the Noticeboard, how do I do this?

If you wish to submit an item to the Noticeboard please visit our Contact Us page where there is a contribution section where you can fill in the relevant form.

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Events

I would like to add events to the community events list, how do I do this?

On our Events page, there is a link to an ‘Add Event’ section where you can fill in relevant details and submit your Event to the calendar.

 

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Marketplace

I am a business owner in Cootehill, how do a become a vendor on the marketplace?

To become a vendor on the market place please use our query form and our website administrator will be in touch.

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Gallery / Videos

I would like to submit photos/video to the galleries and help keep this up to date, who do I contact?
We are always looking for local volunteers to help keep the design and content up to date, please contact us and we will happily introduce you to the team and show how you can assist.
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